At CONVERS8.AI, we are more than just a service—we are a dynamic force in the realm of engagement. Our journey is rooted in AI-driven comment moderation for Facebook and Instagram. The SAAS offering delivers real-time comment analysis and the choice of prioritized recommendations for team members to act upon or automate high-impact actions, such as: liking of positive comments, posting of public replies to FAQs, tagging of customer complaints for CX, and hiding of problematic comments, such as those containing hate speech.